Tampa Bay Times: You can can use your chip credit card Walmart and Target, but why not Publix?

By Justine Griffin for the Tampa Bay Times. May 18, 2016.

Last year credit card companies began installing chip technology that was expected to dramatically reduce the likelihood that a thief or hacker could steal from customers’ accounts.

Stores in the Tampa Bay area — ranging from big chains like Walmart and Target to independent shops like Buddy Brew Coffee and Juxtapose Apparel & Studio — began installing chip card readers seven months ago.

But for a privacy revolution, it hasn’t started with much of a bang. A study by the Strawhecker Group says only about 37 percent of stores nationwide are now equipped with readers; another study by Boston Retail Partners says it’s only about 22 percent.

Most notably missing among Florida companies is Publix Super Markets, the state’s most popular grocer with more than 1,000 stores, which has yet to allow customers to use embedded chip technology because it’s still upgrading its computer systems for the switch.

Some credit card experts say that could ultimately hurt Publix.

“The longer retailers go without upgrading their terminals, the more likely it is to put them in a competitive disadvantage because consumers will perceive them as being a less safe place to shop,” said Matt Schulz, a senior industry analyst with CreditCards.com. “That’s a big deal.”

Read more in the Tampa Bay Times here.